Who we are
Our website address is: https://services.yourknowledgebuddy.in.
What personal data we collect and why we collect it
Privacy Policy
Welcome to Your Knowledge Buddy (“we,” “our,” “us”). Your privacy is important to us, and this Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit our website [https://www.yourknowledgebuddy.com] (“Website”) and purchase our consultancy services or digital products related to studying abroad.
By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you interact with our Website or use our services:
A. Personal Information
Payment Information
Full Name
Email Address
Phone Number
Billing Address
Educational Background (optional for consultation)
Passport or visa details (only if necessary and voluntarily shared during consultancy)
B. Non-Personal Information
Time and Date of Visit
IP Address
Browser Type
Device Information
Pages Visited
2. How We Use Your Information
We use your information for the following purposes:
To comply with legal and regulatory obligations
To provide consultancy services and digital products related to studying abroad
To process your payments and send order confirmations
To respond to inquiries and provide customer support
To improve our Website and services
To send important updates or promotional emails (only with your consent)
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
3. Payment Information
We use Razorpay as our secure payment gateway. When you make a purchase, your payment information is processed directly by Razorpay and is not stored on our servers.
Please refer to Razorpay’s privacy policy here: https://razorpay.com/privacy/
4. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
Our internal team and consultants for delivering services
Service providers (such as payment gateways like Razorpay) strictly for the purpose of processing transactions
Legal authorities if required by law or to protect our rights
6. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
All payment-related data is encrypted and transmitted via secure SSL protocols.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the relevant data protection authority
8. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Your Knowledge Buddy
Website: https://www.yourknowledgebuddy.com